Privacy Policy

Summary of Key Points

• Personal information we process: Depends on how you interact with our Services and the choices you make.
• Sensitive information: We do not process sensitive personal information.
• Third-party data: We do not collect information from third parties.
• Processing purposes: We use data to provide and improve Services, communicate with you, ensure security, prevent fraud, and comply with law.
• Sharing: We may share information in specific situations with defined categories of third parties.
• Security: We use organizational and technical measures to protect your information, but no system is 100% secure.
• Your rights: Depending on your location, you may have rights over your personal information and can exercise them by contacting us.

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you provide when you register, request information, participate in activities, or contact us.

Personal information provided by you may include:

• Names
• Email addresses
• Usernames and passwords
• Contact or authentication data

Sensitive Information: We do not process sensitive information.

Payment Data: If you make purchases, payment data is processed by Stripe. See their notice: https://stripe.com/privacy.

Social Media Login Data: If you register via social accounts, we collect certain profile information as described in Section 7.

Accuracy: You must provide true, complete, and accurate information and notify us of changes.

Information automatically collected

We automatically collect certain device and usage information (e.g., IP address, browser details, device characteristics, operating system, language preferences, referring URLs, device name, country, location, and usage data). This supports security, operations, and analytics.

We also collect information through cookies and similar technologies.

• Log and usage data: IP address, device info, browser type, settings, pages viewed, searches, feature usage, device events, error reports.
• Location data: Precise or imprecise depending on your device settings. You can disable location access, though some features may not work.

Google API: Our use of Google APIs follows the Google API Services User Data Policy, including Limited Use requirements.

2. How Do We Process Your Information?

We process your information to provide, improve, and administer Services, communicate with you, ensure security and fraud prevention, and comply with law. We may process your information for other purposes with your consent.

• Facilitate account creation, authentication, and account management.
• Deliver and improve Services.
• Respond to inquiries and provide support.
• Send administrative information (product updates, policy changes).
• Fulfill and manage orders, payments, returns, and exchanges.
• Request feedback about your use of the Services.
• Protect the Services, including fraud monitoring and prevention.
• Identify usage trends to improve user experience.
• Protect vital interests where necessary.

3. What Legal Bases Do We Rely On?

We only process personal information when necessary and with a valid legal basis (consent, legal compliance, contract performance, protection of rights, or legitimate interests).

If you are located in the EU or UK:

• Consent: You can withdraw at any time.
• Performance of a contract: To provide Services or at your request.
• Legitimate interests: Improve Services, diagnose issues, prevent fraud, enhance experience.
• Legal obligations: Compliance with applicable laws.
• Vital interests: Protect your vital interests or those of others.

If you are located in Canada:

We may process with express or implied consent. In exceptional cases we may process without consent, including when:

• Collection is clearly in an individual's interest and consent cannot be obtained timely.
• For investigations and fraud detection/prevention.
• For business transactions under conditions set by law.
• Information is in a witness statement for insurance assessment.
• Identifying injured, ill, or deceased persons and contacting next of kin.
• Reasonable grounds of potential financial abuse.
• Collection without consent is necessary for investigations.
• Required by subpoena, warrant, court order, or similar legal process.
• Produced in employment/business context consistent with its purpose.
• For journalistic, artistic, or literary purposes.
• Information is publicly available as defined by regulation.
• De-identified information for approved research with safeguards.

4. When and With Whom Do We Share Your Personal Information?

We share information only in specific situations and with defined categories of third parties that perform services for us and require access to do that work. Contracts with these parties safeguard your personal information.

• Cloud computing services
• Data analytics services
• Data storage service providers
• Payment processors
• AI platforms
• Performance monitoring tools
• User account registration and authentication services
• Communication and collaboration tools
• Website hosting service providers

We may also share during business transfers (mergers, acquisitions, financing) or when you interact in public areas of the Services (visibility to other users or social contacts).

5. Do We Use Cookies and Other Tracking Technologies?

Yes. We use cookies and similar technologies to collect and store information for security, crash prevention, preferences, and basic site functions. Third parties may use tracking for analytics and advertising, including tailored ads and reminders.

Where these technologies are deemed a “sale”/“sharing” under applicable US state laws, you can opt out as described in Section 14. See our Cookie Notice for details and how to refuse certain cookies.

Google Analytics: We may use Google Analytics. Opt out at https://tools.google.com/dlpage/gaoptout. Learn more at Google Privacy & Terms.

6. Do We Offer Artificial Intelligence-Based Products?

Yes. We offer products, features, or tools powered by artificial intelligence or machine learning. All personal information processed by these AI Products is handled according to this Privacy Notice and our agreements with third parties.

7. How Do We Handle Your Social Logins?

If you register or log in using a social media account, we receive certain profile information (for example, name, email, friends list, profile picture, and other public information). We use this information only as described in this Privacy Notice. Review your social provider's privacy notice for their practices and settings.

8. Is Your Information Transferred Internationally?

Our servers are in the United States. Your information may be transferred, stored, and processed in the US and other countries where our third-party partners operate. For EEA, UK, or Switzerland residents, we use appropriate safeguards (including Standard Contractual Clauses) to protect your data. Details are available upon request.

9. How Long Do We Keep Your Information?

We keep personal information only as long as needed for the purposes described, unless a longer period is required or permitted by law. No purpose requires retention longer than twelve (12) months past account termination. When no ongoing legitimate business need exists, we delete or anonymize data or securely isolate it until deletion is possible.

10. How Do We Keep Your Information Safe?

We implement reasonable organizational and technical measures to protect personal information. No electronic transmission or storage is 100% secure, so we cannot guarantee absolute security. Access the Services within a secure environment.

11. Do We Collect Information from Minors?

We do not knowingly collect data from or market to children under 18 (or the equivalent age in your jurisdiction), nor do we knowingly sell such information. If we learn of collection from minors, we will deactivate the account and delete the data. Contact contact@conductorquantum.com if you believe we collected data from a child.

12. What Are Your Privacy Rights?

Depending on your location (EEA, UK, Switzerland, Canada, and certain US states), you may have rights to access, rectify, erase, restrict, port, or object to processing. If decisions are made solely by automated means with legal or similar effects, we will inform you, explain factors, and offer a way to request human review.

You can withdraw consent at any time. Unsubscribing from marketing does not affect essential service communications.

Account Information

• Review or change your account data in account settings.
• Request account deletion; we may retain some data to prevent fraud, troubleshoot, investigate, or comply with law.
• Cookies: most browsers accept cookies by default; you can remove or reject cookies, which may affect some features.

If you have questions about your privacy rights, email privacy@conductorquantum.com.

13. Controls for Do-Not-Track Features

Many browsers and mobile systems offer Do-Not-Track (DNT). No uniform standard exists, so we do not currently respond to DNT signals. If standards emerge, we will follow them and update this notice.

14. Do United States Residents Have Specific Privacy Rights?

Residents of certain US states (including CA, CO, CT, DE, FL, IN, IA, KY, MD, MN, MT, NE, NH, NJ, OR, RI, TN, TX, UT, VA, and others as laws evolve) may have rights to know, access, correct, delete, obtain copies of personal data, and opt out of targeted advertising, selling/sharing, or profiling with legal or similarly significant effects.

Depending on your state, you may also have rights to obtain categories or specific third parties to whom we disclosed data, or to review how personal data has been profiled. You may limit use and disclosure of sensitive data where applicable.

To exercise these rights, contact us at privacy@conductorquantum.com or contact@conductorquantum.com. Authorized agents may act on your behalf with valid proof. We verify identity using information provided in requests.

If we deny a request, you may appeal by emailing privacy@conductorquantum.com. If denied, you may submit a complaint to your state attorney general.

California “Shine the Light”: California residents may request, once per year and free of charge, information about categories of personal information disclosed for direct marketing and the names/addresses of third parties involved. Submit requests using the contact details below.

15. Do We Make Updates to This Notice?

Yes. We will update this notice as necessary to stay compliant with relevant laws. Updated versions will include a revised date. Material changes may be communicated via prominent notice or direct notification. Please review regularly to stay informed.

16. How Can You Contact Us About This Notice?

Email us at contact@conductorquantum.com or mail us at:

Conductor Quantum, Inc.
2261 Market Street STE 10770
San Francisco, CA 94114
United States

17. How Can You Review, Update, or Delete the Data We Collect?

Depending on your jurisdiction, you may have rights to access the personal information we collect, learn how it is processed, correct inaccuracies, delete data, or withdraw consent. To make a request, visit or email privacy@conductorquantum.com.